Shipping policy

So how does our shipping work?

Carmencandela.com works with manufacturers and artisans from across the globe to source you with the freshest products at the perfect price point.

Usually, this would result in longer shipping times, but we have invested heavily in building a strong distribution network. This investment has enabled us to ensure the timely delivery of our products regardless of the point of shipment. Product leave our shipping center in 2 to 5 days.

How long does shipping take?
We have fulfillment centers located in key areas to serve our customers globally. The following table shows the shipping times by country. Unfortunately, expedited shipping isn't available in every country

Average expedited shipping times:
United States: 6-8 Days*
Canada: 7-9 Days
United Kingdom: 6-10 Days
Australia: 7-9 Days
South America (Argentina, Brazil, Chile, Uraguay) - 12 to 17 days

* We use USPS for the United States orders are shipped on weekdays and do not count days the USPS is closed.

Average standard shipping times (used when expedited is NOT available):
Rest of Europe: 8-15 Days
Rest of the World: 2-4 Weeks

IMPORTANT: Handbags and Totes can take longer due to the size of the items. Typically they are delivered in 2 to 3 weeks. We are working on offering expedited shipping for handbags but at this time it is unavailable

Please keep in mind there are occasions where it may take longer due to customs or local mail services. If you have any questions, we will be happy to answer them. Please contact us via support@carmencandela.com